It’s not just about the hardware, it’s how you get to use it

Garmin continues to disappoint when it comes to the whole user experience. BaseCamp is a clunky, difficult to use, failure of a user interface. The simple act of parsing an address is an exercise in frustration. Why not an option for a data field approach? Why can’t the user simply enter data in a traditional way? Street number, street, city, state, zip — all in a clear to understand dialog box. Instead there is an open field without any specialization. There is a menu with little in the way of navigation. There is unwanted integration with bloatware adventures and yelp. An address search can blossom into hundreds of useless suggestions in every direction but the one wanted. Sometimes with no sensical reason for it. I am typing for Dallas and I get information about Missouri?

The process ought to be as simple as possible so the user gets to using the hardware. SIMPLE, MAKE IT SIMPLE!

Cyimri about Garmin BaseCamp