Terrible

It is hard for me to fathom how Garmin could build a computer based app that actually makes the device MORE difficult and unreliable. All around Garmin makes the best hardware GPS device, with the most intuitive interface. I don’t know what their problem is with computer support software development but their software for PC’s/Mac’s is beyond terrible. Basecamp seems to be the apex of their failure. After sitting through 2 failed 2 hour downloads of ‘map updates’ for some unknown reason… I can download a 4.8 gig movie in 12 minutes but for some strange reason their crappy app takes 1.5 hours to download and because they don’t check available space on the device until AFTER the download, I had to do it three times. Then I got into Basecamp… finally.
Simply trying to build a route to a hotel in Dallas… on my BMW Navigator V. After several failed attempts, I gave up and did the trip on the device interface. Much easier.
I’m not sure if Garmin has just farmed out all their software development to Mumbai or what. For a company who relies on “you get what you pay for” when it comes to their overpriced hardware…. they ought to tell their software development VP that .30 cents a day to outsourced programmers gets you software that frustrates your base consumer. F -

Raleigh about Garmin BaseCamp